Airports   Economic Impact - Financial Analysis - Airport Audit - SMS - Ramp Inspection - Handling    
                           Emergency Planing -  Cargo  - Human factors -  Low Cost Terminals -  Regional Airports   

The Low Cost Model | 
Low cost carrier terminal (LCCT). Low cost carriers (LCCs) are the most profitable and fast-growing airlines? The LCC Model.  Sustainability, cost reduction, branding, customer service, safety, challenges. LCCs and airports. 

Economic Impact  | 
Airports are a key driver and facilitator of economic growth; any strategic decision would need a previous analysis of the direct, indirect, induced and catalytic economic impacts of airports. Students will learn how to quantify and document this impact 

Financial Analysis  |  
Master Plan - Financial performance - Operating income / loss - Expenses - Fees - Revenues - Break even -  Business models - Potential development - Collateral development - Low cost carrier business model versus traditional carriers

Airport Audit  | 
A systematic and independent examination carried out to determine whether infrastructure, systems or services comply with regulatory standards. How to get the right information, audit techniques, follow up, negotiation and main procedures.

Safety Management Systems  |  
Essential and mandatory for any service provider, SMS is a systematic approach to hazard identification and risk management in the interests of minimizing the loss of human life, property damage, and financial, environmental and societal losses.   

Air Navigation
ATC Management - Safety - Air Traffic Flow - Charges - Apron Management - Coordination - Emergency Procedures - Meteorology - SMS - Airspace Strategy - English Phraseology - CNS/ATM - A/C Operations 

Safety Culture  | 
Improving safety culture in air traffic control is the goal of this course. The Safety Culture Assessment Process will suggest many opportunities for improvement. An additional process is required to establish the priority areas for action, and to consider limitations in what can be achieved in practice.

 Air Traffic Flow and Capacity Management (ATFCM)  |
Flow management is at the core of ATM network operations. The objective is to optimise traffic flows according to air traffic control capacity while enabling airlines to operate safe and efficient flights. Multiple means are available to perform ATFCM, from adjusting the demand to anticipating and optimising the available capacity.

Airlines
Airline Management - Marketing - Customer Service - Revenue Management - Financial Analysis - Airlines Reservations and Fares - Airline Business Management - Airline Sales & Key Account Management - HF

Airline Management  | 
Airline operations - airlines business models and strategies - Customer Service - Finance and Accounting - Sales Strategies - revenue Strategies - Quality and Safety Management - Taxes - Pricing - Human Factors

Marketing Planning |  
Planning process - PEST (political, economic, socio-cultural, technological factors) - SWOT analysis (strengths, weaknesses, opportunities, threats) - Market research methods and outcomes - Analysis of findings - Segmentation and targeting